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F.A.Q. Frequently Asked Questions

Any other questions? Contact us here!

All of our items are made to order which takes at least 2 weeks, so please allow up to 3 weeks including delivery. This is completely dependant on the postal service of course, over which we don’t have too much control. If you want your delivery sooner, you can have it delivered by courier. Please see our shipping info page for more.

We are a proudly South African company so everything is made right here in sunny SA.

We do everything in-house (so really, that’s Margaux and Germarie). If you have any ideas on a product or somethine you’d like to see in the shop, let us know – we’re always open to new ideas!

We work on a 4 week design cycle so expect to see some new things every month or so.

Well, to be honest – we’ve never had to answer that because we’ve never had a return ;-). If you have any issues with your product though, please let us know and we’ll take it from there.